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Services powered by our legacy network
Bundled Services
The services listed below are available to homes not currently connected to our fiber network. If you’re not sure if your location is connected to legacy network, please contact our office for assistance.
Need business service?
These bundles are for residential customers. For information on business bundles, please contact our office.
Customer Links
#1 Premium Ultra Bundle – Voice, Video and Internet
| Service | Monthly Rate |
|---|---|
| Unlimited Local Service | $18.00 |
| Voice Mail - Basic | $4.00 |
| Six Custom Calling Features | $12.00 |
| Expanded Basic Digital HD TV | $97.95 |
| Whole Home DVR Service | $10.00 |
| DVR Set Top Box | $10.00 |
| 3 Mbps | $45.95 |
| A la carte Price | $197.90 |
| Discount | 25% |
| Your Cost | $148.42 |
| Savings of: | $49.48 |
Additional Options
A. Add HBO – $20.95
B. Add Cinemax – $12.95
C. Add Starz/Encore – $10.95
D. Add Showtime/TMC – $14.95
E. Additional Standard STB – $5.00
*F. Upgrade to 6 Mbps Internet – $24.95
*G. Upgrade to 10 Mbps Internet – $44.00
H. 100 minutes of Long Distance $7.00
#2 Premium Lite Bundle – Voice and Video
| Service | Monthly Rate |
|---|---|
| Unlimited Local Service | $18.00 |
| Voice Mail - Basic | $4.00 |
| Six Custom Calling Features | $12.00 |
| Expanded Basic Digital HD TV | $97.95 |
| Whole Home DVR Service | $10.00 |
| DVR Set Top Box | $10.00 |
| A la carte Price | $151.95 |
| Discount | 25% |
| Your Cost | $113.96 |
| Savings of: | $37.99 |
Additional Options
A. Add HBO – $20.95
B. Add Cinemax – $12.95
C. Add Starz/Encore – $10.95
D. Add Showtime/TMC – $14.95
E. Additional Standard STB – $5.00
F. 100 minutes of Long Distance – $7.00
#3 Exceptional Ultra Bundle – Voice, Video and Internet
| Service | Monthly Rate |
|---|---|
| Unlimited Local Service | $18.00 |
| Voice Mail - Basic | $4.00 |
| Six Custom Calling Features | $12.00 |
| Basic Digital HD TV | $45.95 |
| 3 Mbps Internet | $45.95 |
| A la carte Price | $125.90 |
| Discount | 23% |
| Your Cost | $96.94 |
| Savings of: | $28.96 |
Additional Options
A. Add HBO – $20.95
B. Add Cinemax – $12.95
C. Add Starz/Encore – $10.95
D. Add Showtime/TMC – $14.95
E. Additional STB – $5.00
F. Add Whole Home DVR Service – $10.00
G. DVR STB Upgrade – $10.00
*H. Upgrade to 6 Mbps Internet – $24.95
*I. Upgrade to 10 Mbps Internet – $44.00
J. 100 minutes of Long Distance – $7.00
#4 Exceptional Lite Bundle – Voice and Video
| Service | Monthly Rate |
|---|---|
| Unlimited Local Service | $18.00 |
| Voice Mail - Basic | $4.00 |
| Six Custom Calling Features | $12.00 |
| Basic Digital HD TV | $45.95 |
| A la carte Price | $79.95 |
| Discount | 23% |
| Your Cost | $61.56 |
| Savings of: | $18.39 |
Additional Options
A. Add HBO – $20.95
B. Add Cinemax – $12.95
C. Add Starz/Encore – $10.95
D. Add Showtime/TMC – $14.95
E. Additional Standard STB -* $5.00
F. Add Whole Home DVR Service – $10.00
G. DVR STB Upgrade – $10.00
H. 100 minutes of Long Distance – $7.00
#5 Essential Bundle – Voice and Internet
| Service | Monthly Rate |
|---|---|
| Unlimited Local Service | $18.00 |
| Voice Mail - Basic | $4.00 |
| Six Custom Calling Features | $12.00 |
| 3 Mbps Internet | $45.95 |
| A la carte Price | $79.95 |
| Discount | 22% |
| Your Cost | $62.36 |
| Savings of: | $17.59 |
Additional Options
A. Add HBO – $20.95
B. Add Cinemax – $12.95
C. Add Starz/Encore – $10.95
D. Add Showtime/TMC – $14.95
*E. Upgrade to 6 Mbps Internet – $24.95
*F. Upgrade to 10 Mbps Internet – $44.00
G100 minutes of Long Distance – $7.00
Custom Calling Features
| Add these features listed below to any Legacy bundle - choose six | ||
|---|---|---|
| Call Waiting/Cancel Call Waiting | Call Waiting Caller ID | Call Forwarding |
| Selective Call Rejection | Anonymous Call Rejection | Call Forward Busy |
| Automatic Callback | 30 Number Call List | 8 Number Call List |
| Selective Call Acceptance | Selective Call Forwarding | Automatic Recall |
*Disclaimers
- Please be advised that DSL is a distance sensitive service. Optimally, subscribers should be within 18,000 ft (about 3 miles) of the central office or remote concentrator cabinet.
- Television services may not be available in all areas
- Advertised Internet speeds may not be available at all locations
- Prices do not include taxes, regulatory fees, or surcharges
- Installation and activation fees may apply
- Bundle discounts do not apply to additional options or additional lines
Individual Services
The following internet services can be purchased individually.
| Download Speed | Monthly Price | Uses |
|---|---|---|
| 1 Mbps x 768 Kbps | $32.95 | General e-mail and web surfing |
| 3 Mbps x 1 Mbps | $45.95 | Great for streaming movies or online gaming |
| 4 Mbps x 1 Mbps | $53.95 | Streaming movies, gaming and multiple users |
| 6 Mbps x 1 Mbps | $69.95 | Best for movies, gaming and multiple users |
| 10 Mbps x 1 Mbps | $89.95 | Ultimate speed for any application |
Prices do not include regulatory fees or taxes. Speeds are approximate
Equipment and installation
- Modem for DSL – Wireless – $125.00
- Installation charge – $15.00
Disclaimers
- Advertised Internet speeds may not be available at all locations. DSL is a distance sensitive service.
- Prices do not include taxes, regulatory fees, or surcharges.
- Installation and activation fees may apply.
Some areas may be able to get speeds as high as 50 Mbps to 75 Mbps. Call our office to check for availability and pricing.
Additional services
SecureIT Plus – $7.00/month
Secure IT Plus provides security protection from viruses and worms, missing Microsoft patches, spyware threat detection and removal, Internet Explorer popup and ad blocking, hard drive optimization and maintenance, and 24/7 Tech Support. Call Secure It a 1-877-373-3320.
Check your Internet speed
Speed Test by Ookla – Select Colo Telephone Company Server
Technical support procedure
- If you are experiencing technical difficulty, please call 1-800-205-1110 for our 24/7 Customer Service.
- Afterhours, Weekends and Holidays Trouble Reporting – please call us at 319-647-3030.
Internet documentation
Since Cooperative Telephone first offered cablevision to its members, we have regularly added new and exciting channels to the lineup. The digital system has better quality video, more channels, and crystal clear HD TV. Whether you’re into sports, history, news, movies, cartoons, or literally anything else you can think of, we can deliver it to your home.
NOTE: Local telephone service is required for the Digital Cable Television Service, but is not required for Analog Cable Televison Service.
LISTED PRICES EFFECTIVE JANUARY 1st, 2018
Digital Cable Television (Available in ALL CTC Exchanges)
| Service | Monthly Cost |
|---|---|
| Basic Digital HD Package | $45.95 - includes one regular set top box |
| Expanded Basic Digital HD Package | $97.95 - includes one regular set top box |
| Digital Video Record (DVR) | $10.00 |
| Whole Home DVR | $10.00 |
| Movie Packages | Monthly Cost |
| HBO Package - seven channels | $20.95 |
| Cinemax Package - nine channels | $12.95 |
| Showtime/TMC Package - 13 channels | $14.95 |
| Starz/Encore Package - 16 channels | $10.95 |
| Playboy Premium | $14.95 |
| Pay-Per-View - nine channels | Varies per item |
Prices do not include regulatory fees or taxes.
NFL Red Zone
What is NFL RedZone?
Each week, NFL RedZone takes the guess work out of keeping up with all the games. The channel delivers the TD’s and important moments during all the Sunday afternoon games. When a team gets inside the 20 yard line, NFL RedZone will take you there. $35.95/season
inDEMAND Pay-Per-View
Cooperative Telephone Company offers 9 PPV inDEMAND channels at no additional charge.
Prices for each event vary. Customer will be billed per event. Contact our office for additional information.
Click Here to see what is currently playing on PPV
iN 1 – Event (SD)
iN 1 – Event (HD)
iN 2 – Event (SD)
iN 3 – Event (SD)
iN 4 – Movies (SD)
iN 5 – Movies (SD)
iN 6 – Movies (SD)
iN7 – en Espanol (SD)
iN8 – Hot Choice, Adult (SD)
Digital cable television installation fees
| Service | Cost |
|---|---|
| New installation | Free - includes one regular set top box and the first month is FREE! |
| Reconnect/service change | $14.00 |
| Installation of additional jacks | Time and materials |
A note on new installs
We will visit a customer premise and will test to see how much bandwidth is available to determine if we will be able to provide you with reliable digital television service.
Disclaimers
- Television services NOT available in all areas.
- Prices do not include taxes, regulatory fees, or surcharges.
- Installation and activation fees may apply.
Technical support procedure
• If you are experiencing technical difficulty, please call 647-3031 for our 24/7 Customer Service.
• Afterhours, Weekends and Holidays Trouble Reporting – please call us at 319-647-3030.
Video Subscriber Privacy Notice
The following telephone services can be purchased individually.
| Basic Rates | Cost |
|---|---|
| Telephone Hookup (New) | $24.00* |
| Residential Telephone (unlimited local calls) | $18.00/month |
| Business Telephone (unlimited local calls) | $18.00/month |
| Wiring Maintenance | $.50/month |
| Central Office/Change/Upgrade Service(s) | $14.00 |
| Service Order | $7.00 |
| Trip Charge | $5.00 |
| Federal Access Charge - Residential and Single Line Business | $6.50 |
| Federal Access Charge - Multi Line Business | $9.20 |
| Iowa and Poweshiek County E911 Fee | $1.00 |
Federal FUSC & ARC charges and taxes will also be applied. $14.00 hookup and $10.00 membership
Your local calling area
If you are in a Cooperative Telephone Company Exchange – HARTWICK, LADORA, GUERNSEY or VICTOR, you may dial with no long distance charge, from your community, to those listed below it if dialed without directory assistance. Just dial all seven digits of the directory number.
NOTE: If you dial one of these local numbers as a long distance number, YOU WILL be billed for a long distance call.
| Local Calling Communities | |||
| Amana (622) | Belle Plaine** | Brooklyn | Cedar Rapids (632) |
| Coralville (625) | Ely (841/848) | Guernsey | Hartwick |
| Hills (679) | Kalona (656) | Keswick | Kinross |
| Ladora | Marengo** | Millersburg | Newhall (223) |
| North English (664) | North Liberty (626/665) | Norway/Watkins (227) | Oxford (828) |
| Sharon Center (679) | South English | Solon (679) | Tiffin (545) |
| Victor | Wellman (646) | West Branch (643) | West Liberty (627) |
**Coon Creek customers only.
A La Carte Long Distance Plans
- $.14 per minute
- $.10 per minute + $3.95 per month
Nationwide Long Distance Plans * Available NOW!!
- 100 Minutes $ 7.00 per month
- 250 Minutes $17.50 per month
- 500 Minutes $35.00 per month
- 1000 Minutes $70.00 per month
* Nationwide Calling Plans are $0.07 per minute for all interstate and intrastate calls. Overage charge is $0.10/minute, per month. Minutes not used are not carried over to the next month. There is a one time hook up charge of $14.00 for new CTC Long Distance customers, and a $5.50 upgrade charge for exisiting CTC Long Distance plan customers.
Custom Calling Features
Cooperative Telephone Company Custom Calling features will save you time and allow you more control over your telephone use. Contact us today for pricing and availability. To learn more about any feature, simply click the link.
| Feature | Description |
|---|---|
| Anonymous Call Rejection | Refuse calls from those who have blocked their numbers |
| Auto Redial/Callback | Get through to busy numbers as soon as they're free. |
| Call Acceptance List | Decide which calls you'll take. |
| Call Forward | Let your calls follow you to another number. |
| Selective Call Forwarding | Decide which callers should follow you to another number. |
| Call Forward Remote Access | From any location, turn on, turn off, or change your forward number. |
| Call Forward Busy | When your line is busy, your callers can reach someone else. |
| Call Forward No Answer | Whenever you can't answer, forward your calls to someone who can. |
| Calling Name and Number (Caller ID) | See who's calling before you answer the phone. |
| Calling Number | See the number calling before you answer the phone. |
| Call Rejection List | Don't let unwanted calls disturb you. |
| Call Trace (Customer Originated Trace) | Identify harassing callers through the phone company. |
| Call Waiting | You'll know when another caller is trying to reach you. |
| Distinctive Ringing/ Call Waiting | You'll know when someone special is calling. |
| Incoming Call Return | Easily dial your last caller even if you didn't answer. |
| Per-Call Blocking | Block your name and number from being displayed to others. |
| Speed Calling - short | Quickly dial 8 of your most frequently called numbers. |
| Speed Calling - long | Quickly dial 30 of your most frequently called numbers. |
| Teen Service | Allows two telephone numbers to be assigned to the same line. |
| Three-Way Calling | Talk with two people in different places, at the same time. |
Access your voice mail from anywhere at 319-647-2020
Technical support procedure
- If you are experiencing technical difficulty, please call 647-3131 for Customer Service.
- Afterhours, Weekends and Holidays Trouble Reporting – please call us at 319-647-3030.
Low-Income Iowans Telephone Assistance program
Low-income telephone assistance is available to qualifying low-income Iowans as part of a federal support programs; Lifeline is available through Cooperative Telephone Company. Lifeline is a program that assists qualified low-income Iowans by providing a monthly credit on their telephone bill. Please click here for a brochure or contact our office for more details.
Telephone Complaint Procedures
If you have a complaint concerning your telephone service, please ask to speak with Scott Schabacker, Mgr., at the Cooperative Telephone office. Click here for contact information.
If Cooperative Telephone Company does not resolve your complaint, the service may be subject to state regulation. You may contact the Iowa Utilities Board, Department of Commerce, 350 Maple St., Des Moines, IA 50319 or call them at 515.281.3839 or toll free 877-565-4450.
Helpful Links
WatchTVEverywhere
Take our TV service with you wherever you go with WatchTVEverywhere. Click the button blow for a tutorial.
Download TV documents
Visit our TV Documents page for a complete list of channel guides and equipment user guides.